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Microsoft Outlook Training Vancouver

Microsoft Outlook

Focus on what’s important. With Outlook 2013 you see everything you need to know at a glance—email, calendars, contacts, lists and notes are all coordinated and working for you. Our Training will get you ready to use Microsoft Outlook quickly and efficiently.

Where is it?

Training Vancouver
Marine Building
355 Burrard Street

What’s included

  • Free after-class support
  • Hands-on practice throughout
  • Course Certificate
  • Free retake policy

Why choose us?

  • Small class sizes
  • Top instructors
  • Better practice exercises
  • Free after-class support
  • Money Back guarantee
Training Vancouver - Money Back Guarantee
Most classes are guaranteed to run. Training is available on your choice of Mac or PC.

Outlook Quickstart
1 Day | 9am to 4pm | $319 PLUS TAX

Prerequisite: Good knowledge of the Windows environment.

In this class, you will learn to send and receive e-mail, to work with contacts, calendars, task lists, notes, and the journal. You will connect to your social media, cloud, and other mail accounts and we’ll give you tips on how to quickly and efficiently read, organize and send your mail.


  • » round table
  • » introduction

Getting started

  • » the Outlook interface
  • » the Ribbon
  • » the Navigation and Status bars

Adding and connecting accounts

  • » adding accounts
  • » adding IMAP, Exchange, or POP account
  • » using the Social Connector
  • » adding an RSS feed
  • » connecting to an iCloud account
  • » connecting with SkyDrive

Reading mail

  • » reading mail
  • » customizing the inbox
  • » saving attachments from a message
  • » searching mail
  • » flagging messages as junk mail
  • » finding messages quickly

Organizing mail

  • » changing font and color
  • » creating follow-up flags and color categories
  • » organizing mail into folders
  • » using Quick Steps to process messages
  • » using mail rules to process messages
  • » cleaning up your mailbox

Creating and sending mail

  • » creating a new message
  • » replying to and forwarding a message
  • » formatting a message
  • » creating voting buttons in a message
  • » adding signatures
  • » sending an out-of-office or autoreply email
  • » exploring delivery options
  • » creating personal stationery
  • » exploring other mail settings

Creating and working with Contacts

  • » introducing the Address Book
  • » creating a new contact
  • » creating a new contact group
  • » assigning a category to a contact
  • » searching for contacts quickly
  • » moving and copying contacts into folders
  • » sharing contact data with others
  • » driving directions to a contact's address

Working with the calendar

  • » introducing the calendar
  • » creating an appointment and a reminder
  • » creating a meeting
  • » chairing a meeting
  • » responding to a meeting invitation
  • » opening other calendars
  • » printing, emailing, and sharing the calendar
  • » setting calendar preferences

Creating tasks and notes

  • » introducing tasks
  • » creating and assigning tasks
  • » creating notes

Working with Outlook data

  • » exporting PST and OST data files
  • » reusing text by creating Quick Parts
  • » inserting pictures, charts, and screenshots
  • » language preferences
  • » advanced general Outlook options


  • Runs on request
  • Preferred date
    Students Name

"I loved the practice exercises and the fact that we could ask questions outside the box. We learned about typography and the printing process in addition to InDesign." Janice, Colliers

Cancellation & Rescheduling Policy


» All cancellations and rescheduling requests must be made in writing and emailed to

» Cancellations made more than 10 business days before the course begins qualify for a full refund less a $75 administration fee.

» Cancellations made less than 10 business days before the course begins are not eligible for a refund but classes may be rescheduled.

» Cancellations made within 48 hours of the start time are not eligible for a refund and may not be rescheduled.

» We are not able to offer refunds or rescheduling for no-shows or uncompleted courses.


» Rescheduling requests made 10 days before the course begins are free. Rescheduling that takes place less than 10 days before the course begins will incur a $75 administration fee. We do not charge for student substitutions at any time.

» While we make every effort to deliver classes as scheduled, we reserve the right to reschedule previously confirmed classes for a variety of reasons including but not exclusively, the illness of the Trainer. In such cases, we will inform the Client as soon as possible of the new dates.