Dealing With Difficult People | 2 Days | $699 + HST
In this two-day seminar, you will learn and practice skills that will help you deal with difficult people, effectively and painlessly, in all areas of your life. You will learn:
- How to prepare for a difficult conversation
- How to disagree without escalating the conflict
- How to successfully negotiate
- How to be more assertive and in control
- How to confront unacceptable behaviour
- How to calculate the cost of bad behaviour in your workplace
- Ways to safely confront powerful emotions such as fear, anger and guilt
- When to walk away from a difficult situation
- How to ensure you've done all you can when turning away from a bad situation
- and much more...
This enlightening and informative workshop is enriched by discussions, hands-on exercises, role plays, and group problem-solving. The lessons learned in this workshop will have far-reaching benefits to enrich your relationships and increase your personal effectiveness while reducing stress and uncertainty.
Free After-Class Support
We provide free after-class support by phone or email for every student.
To learn more about this or any other part of our training, call us toll free at 1-888-922-1132 or email: info@trainingvancouver.com
Where to Find Us
Our classrooms are located at:
Oceanic Plaza
1066 West Hastings Street
20th and 23rd Floors
Vancouver, BC
Class Schedules
Classes run from 9am to 4pm daily with a one-hour break for lunch.
For 3 or more people, on-site training can be arranged.
Dealing With Difficult People
2 days
- Jan 23-24
- Mar 19-20